Additional Information: FAQs
Golden State Storage is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals
How long do I have to sign up for?
We offer month to month rental agreements, meaning no long-term contracts and no commitment.
When can I get to my belongings?
Please contact a storage location nearest to you to find out access and office hours. After hour appointments are also available for our customers' convenience.
How much notice must be given when I move out?
If you are paid up, you can vacate with no notice whatsoever.
If you want to leave in the middle of a monthly rental period, tell us before you pay that month and we will pro-rate your rent up to your move out date. Most storage facilities make you pay for the whole month.
How can I make a payment?
Payments can be processed by mail, in person or through our website. You may also arrange to have payment be automatically deducted from your credit card or debit card. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box however we do not recommend this for cash payments.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.
How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.
What forms of payment do you accept?
We accept cash, checks, money order, cashiers check, debit cards, Visa, Mastercard, American Express an Diners. Please ask about our credit card auto-pay program!
Do you sell Locks, Packing and Moving supplies?
Yes, we sell high quality locks as well as boxes and moving supplies. Please call or stop by the storage location nearest to you for further information.
Do you have outdoor storage for boats, RVs and other vehicles?
Yes, we have space for Boats, RVs, Commercial Vehicles, Semi-trailers, Trucks and Cars at most of our storage locations. Please contact the storage location nearest to you to find out more information.